Who we are
This is the Privacy Notice for Neil Lawson and www.neillawsoncoaching.com and tells you about the personal information I hold, how and why I use it and your rights under the General Data Protection Regulations (GDPR). For both our sanities it is drafted with brevity and clarity in mind and does not provide exhaustive detail of all aspects of my collection and use of personal information. However, I am happy to provide any additional information or explanation needed. Any requests for this should be sent to the contact details on my Contacts page. I keep my privacy notice under regular review. This privacy notice was last updated on Dec 18th 2023.
How I use your information
I use personal information to create and manage course accounts on my Courses tab. I only use these details to provide the service you have requested and – if you have agreed – to send other communication such as follow-up emails.
I do not share, sell, copy or disclose any information you provide, other than via the systems listed below and then only according to their terms and conditions.
Media
If you upload images (such as a profile picture for your account) to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. I do not use any of the information you provide other than your name and contact details.
Cookies
In common with many websites these days, my website uses cookies – small text files that are placed on your machine to help the site provide a better user experience. My website uses cookies to retain your preferences, store information for booking & paying online and anonymised tracking data for Google Analytics.
If you leave a comment on the site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
As a rule, cookies will make your browsing experience better. However, if you prefer to disable cookies on this site and on others, the most effective way to do this is to disable cookies in your browser. Consult the Help section of your browser or take a look at the About Cookies website which offers guidance for all modern browsers.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who I share your data with
I do not deliberately share any of your information with any other party.
If you pay online, this is done using the Stripe card processing system. Here is a link to their Privacy Policy. I do not record any card details on my website – all this is held on the Stripe system.
How long we retain your data
I process data under the lawful basis of Consent.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
In order to retain access to the material you have purchased, I retain the details you entered at the time for purchase until you decide to remove or delete your account.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Data Controller & Data Protection Officer
I personally undertake the roles of Data Controller and Data Protection Officer for all personal data I handle.
Your contact information
Please bring to my attention anything about my collection or use of your information which you think is unfair, misleading or inappropriate. I also welcome any suggestions for improving my procedures. I aim to meet the highest standards when collecting and using personal information. For this reason, I take any complaints I receive about this very seriously. If you wish to make a complaint about the way I have processed your personal information, you can do so via the ICO website.